Shipping

How long will it take to receive my order?

All orders are made to order and will be shipped within 7-12 days of purchase.

Do you offer international shipping?

At this time, we only offer shipping within the US.

How do I track my order?

Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to follow the progress of your shipment on the shipping carrier’s website.

Returns

Can I return or exchange an item?

Yes, you can return or exchange any item within 14 days of receiving your order. Please bring the item to BierBath location along with your receipt or order confirmation.

How do I request a refund?

To request a refund, please bring the item and your receipt or order confirmation to BierBath location. We will process the refund for you on the spot.

What is your policy on damaged or defective items?

If you receive a damaged or defective item, please contact us immediately so we can resolve the issue for you. E-mail us at: info@bierbath.com

Coupons

Do you offer coupons or discounts?

Yes, we occasionally offer coupons and discounts through our email list, social media channels, and special promotions. Be sure to follow us and sign up for our email list to stay informed about current offers.

Are the prices the same as in store?

Yes, However not all of the merchandise that is available online is available at our BierBath location.
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